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Saturday, September 11, 2010

"I don't cook your food!"

First things first, if you have ever had bad service at a resturant, then please read this post. If you have always been blessed with good service, consider yourself lucky, but please feel free to read on. Let us begin.
To complete my birthday celebration (yes, I celebrate as much as possible, and this year found myself celebrating for three days) I had planned a triple date with some great people. All I wanted was a fun night out, good food, good company, and just another excuse to celebrate my birthday. My birthday is a really big deal to me, and I just love the attention. If you didn't already know that, you don't really know me, and you probably shouldn't be reading my blog. Anyway, I had gone through many different places to eat, read reviews, menus, and whatnot, and finally decided on McMennamins Roadhouse. We pass by this place each time we go to my brother's house, and I always comment on how much I want to go there. Just ask Nick, I really do, each and everytime.. on the way to and from! So, I finally had my chance. I looked them, tried to make a reservation, but was told on the phone they don't take reservations for parties less than 10. That should've been my clue, NOT to go there.
So, tonight was the night. I bought a new blouse, which I am really not to fond of, dressed up, and we were out the door. Joining us for what I thought was going to be fabulous night were our friends, Paul and Kate Thomas, and Jared and Julie Bradfield.
When we showed up, we saw this sign at the front: Please Seat Yourself. Where was I, a roadside diner? It smelled of cigarette smoke, thankfully Oregon is smoke free, but the doors were wide open and people were smoking right there. I do not handle smoke very well, so we seated ourselves far enough from the door, but close enough so we could see the TV. Oregon and Tennessee were playing.
Our waitress brings our menus, and literally disappears. We don't see her, or at least she doesn't see us for like 30 minutes. A bit ridiculous. We order appetizers, which to be honest tasted really good. Hummus plate, and spinach artichoke dip. Nick ordered tater tots. I love him so much.
Ooh a table closer to the game opens up, so we ask our waitress, who I forgot to mention is wearing a stained and dingy white t-shirt, random jeans, her hair is pulle back in a long braided ponytail (like a horse tail) and get this, she is wearing sunglasses on top of her head. WHO DOES THAT? our waitress. Okay, she said it was fine that moved tables, so we did. We arrived at 20 after 6, it is now 7, we have had NO refills, our ordered has yet been taken, and she is avoiding eye contact with any of us. I flagged her down, and I think she just crusted us over.
So, we FINALLY order, I got the fish and chips. I find myself ordering random things, like when we were in SD I ordered chicken fried steak. Anyway, we place our orders, only to find ourselves waiting AGAIN. It is a good thing we found things to talk about, like my new bow, shooting, kids, blah blah you know, usual conversation pieces. Then Jared, flags the waitress after about 30 more minutes of waiting, and says this:
J: "do you know how much longer?"
W: " well, I don't cook your food!"
read that last line again... she really said this. I am not joking or adding, this was word for word from her mouth. A person who is "working for her tips"
J: "well, we are on a time crunch, with other plans, can you figure it out"
W: " I will go see."
at this point I wanted to punch her in the face and leave.
W:" your food is next in line."
Next in line for what, a stamp, saying, "service given by the most irritating waitress on payroll."
So, my fries were cold, but I was just so hungry, it wasn't even worth sending it back. We are chatting, eating, laughing, and I go to take the last bite of my coleslaw, which had great flavor, once it reaches my mouth, I realize that it was not coleslaw, so I take my napkin to my mouth, spit out the item, to find a piece of wrapper of some sort, not small, rather large.
I call a staff member over, who gets the manager, who apologizes, comps my meal, brings me a new plate (all within 4 min) We complain about our flighty waitress, who then asks us how everything is... Oh my she was just so slow, or something.
We pay, but leave NO TIP. None of us, she deserved nothing, not a penny, she deserved a comment from me, but Nick wouldn't let me. I really didn't need to say anything, she knew she was doing a bad job, she was just so crazy!
The night ended with cold stone ice cream, and good laughs on the way home.
Oy vay NEVER GO TO MCMENNAMINS ROADHOUSE!!!!!!!
happy reading, and welcome to any and all new readers.

2 comments:

Aundrea said...

That stinks! You should just go to "The Klondike" here in town, order the blue-burger and ask for Malayne to be your waitress! Tell her you heard how awesome she is and you won't be dissapointed!

Toshia said...

Haha! You should have left a penny from each of you--that would have been worse than no tip at all because it conveys that you did it on purpose and it wasn't just an oversight!
My brother thinks we would get better service from servers like that if we put our tips out on the table at the beginning and then as they do a crappy job make a point of taking some of it away!
Thanks for the heads-up...we won't be going there any time soon:)